Products
We design our products to be of immediate operational use. Our products are engineered to support genuine behavioural change based on deep understanding of human behaviour at work.
Here are some examples of our work.
Guide to the rail industry
In 2008, we wrote this 200 page guide for the Rail Safety & Standards Board (RSSB) to help operational managers in the UK Rail Industry. It presents a comprehensive compendium of human factors best practice and supporting tools via easy to understand language and diagrams.
Guide to the shipping industry
In 2010, we wrote this 100 page international award winning book for a consortium led by the UK Maritime & Coastguard Agency. Via a series of case studies it provides a highly structured guide on human behaviour to ship and shore managers. Many tens of thousands of copies are now in circulation around the world.
The Human Element movie
In 2013, funded by the same MCA-led consortium, we consulted to KVH Media and Pukka Films to produce a major training film drama based on our award winning shipping industry book. The film follows the behaviour of five central characters involved in a fictionalised ship grounding incident. The film also introduces our SUGAR model of human behaviour to help trainees understand how everyday human behaviour contributes to the performance of complex, adaptive systems.
Being Human and Behaving Safely
In 2017, we wrote Being Human in Safety-Critical Organisations: how people create safety, what stops them and what to do about it. Published by TSO, this 300 page, easy to read book provides explanation, clear examples and practical guidance on how organisations can achieve greater resilience by acknowledging the true nature of human beings operating in a world of complexity.
It was followed in 2018 by a booklet based on the main book, giving highly practical guidance for those actually involved in risky operational work.